Step Up Home Improvements (“Step Up Home Improvements,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, contacting us, or using our services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Telephone number
Email address
Property or project address
Information submitted through website contact or estimate-request forms
Information about your remodeling, renovation, construction, flooring, kitchen, bathroom, or other home-improvement project
Photos, plans, documents, or other information you choose to provide

Communications you have with our company

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring website, pages viewed, approximate geographic location, and interactions with our website.

How We Use Your Information

We may use information collected through our website to:

Respond to inquiries and estimate requests
Contact prospective and existing customers
Schedule consultations or appointments
Prepare estimates, proposals, or project information
Provide and improve our remodeling and home-improvement services
Provide customer service
Improve our website and marketing
Measure website and advertising performance
Prevent fraud, spam, or misuse
Maintain business records
Comply with applicable laws and legal obligations

Phone, Email and Electronic Communications

If you provide your telephone number or email address, we may use that information to respond to your inquiry and communicate with you regarding your requested services, estimates, appointments, or projects.

Depending on the method through which you contacted us and the consent you provided, communications may occur by telephone, email, text message, or other electronic means.

Providing your contact information does not authorize us to sell your telephone number or email address to unrelated third parties for their own independent marketing purposes.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand how visitors interact with the website, measure advertising performance, and improve our services.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Analytics

We may use third-party analytics services, including services provided by Google or similar providers, to understand website traffic and visitor behavior.

These services may collect information such as pages visited, time spent on the website, device and browser information, referring sources, and interactions with website content.

Advertising and Tracking Technologies

We may use advertising and measurement technologies provided by companies such as Google and Meta to advertise our services, measure advertising effectiveness, understand conversions, and reach people who may be interested in our services.

These technologies may use cookies, pixels, device identifiers, or similar technologies to collect information about interactions with our website and advertisements.

The collection and use of information by these third parties may also be governed by their respective privacy policies and settings.

How We Share Information

We do not sell personal information collected through our website to unrelated third parties for their independent marketing purposes.

We may share information with service providers and contractors that assist us in operating our business, website, advertising, communications, scheduling, customer management, analytics, or other business functions.

These may include website providers, hosting providers, analytics providers, advertising platforms, communications providers, customer-management systems, and other vendors necessary to operate our business.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect our rights or property, investigate fraud or security concerns, or protect the safety of our customers or others.

Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties. We are not responsible for the privacy practices, content, or security of websites or services that we do not control.

We encourage users to review the privacy policies of third-party services they use.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and project records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Your Privacy Choices

You may contact us to request information about personal information you have provided to us or to request that we update or correct your contact information.

You may also ask us to stop certain marketing communications. Transactional or project-related communications may still be sent when necessary to provide requested services or administer an existing business relationship.

Children’s Privacy

Our website and services are intended for adults seeking home-improvement and remodeling services and are not directed toward children under the age of 13. We do not knowingly solicit personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website technologies, services, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

For questions or requests concerning this Privacy Policy or your personal information, please contact:

Step Up Home Improvements

Email: info@stepuphomeimprovements.com

Website: StepUpHomeImprovements.com

Privacy Policy

Last Update: September 10, 2026